The cancellation policy for shopping depends on the store or platform’s terms and conditions. While each retailer can have different policies, here are some general aspects to look for:

  1. Order Cancellation:
    • Before Shipping: Many retailers allow customers to cancel orders before they are shipped. This can often be done directly on the website, or by contacting customer service.
    • After Shipping: Once an item has been shipped, most stores do not allow cancellations, but may offer returns or exchanges once the item arrives.
  2. Return/Refund Policy:
    • Timeframe: Many stores offer a set window (3-5 days) for returns or exchanges. This is usually the time after receiving the goods.
    • Condition of Items: Items must often be returned in new, unused, and unwashed condition. Some items (like personalized or perishable goods) may not be eligible for cancellation or returns.
    • Restocking Fees: Some stores may charge a restocking fee for returns, especially if the items were bought in bulk or during a sale
  3. Promotions or Special Offers:
    • Discounted Items: Sales or clearance items may have stricter cancellation and return policies.
    • Free Returns: Some stores may offer free returns or allow cancellations even after shipping.

For a specific store or platform’s cancellation policy, it’s best to check their website or contact customer service directly for details.

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